- Adobe Creative Cloud App Download
- Adobe Creative Cloud Download Error
- Adobe Creative Cloud Download Error 50
- Adobe Install Error P201
- Adobe Creative Cloud Download Error 50
- Adobe Creative Cloud: Apps Running in Trial Mode; Can only 'Download Trial'. It can also be caused by an error on the Adobe side that does not provision.
- If you are on a managed network, check with your network administrator, or see Adobe Creative Cloud Network Endpoints for information on how to configure your firewall to accommodate Creative Cloud downloads and services.
Quickly find a specific error code or message: Use your web browser's Find feature to quickly locate your error in this document. Press Cmd+F (Mac OS) or Ctrl+F (Windows).
| Error Code | Description | Solution |
| 1, P1 | Creative Cloud desktop app failed to install/update | See Resolve installation failure | Adobe Creative Cloud desktop application. |
| 2, P2 | Creative Cloud desktop app failed to install/update | See Error code 2 or 50: Creative Cloud desktop app update failed. |
| 21, P21 | System requirements not met. | Upgrade your system to minimum system requirements required for installing the application. For more information, see System requirements | Creative Cloud. |
| 23, P23 | Insufficient disk space. | Free some space and click Retry. |
| 41, P41 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 42, P42 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 43, P43 | Unable to copy a critical file/directory. | Click Retry to install it again. |
| 44, P44 | Unable to create a critical file/directory. | Click Retry to install it again. |
| 45, P45 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 46, P46 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 47, P47 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 48, P48 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 49, P49 | Unable to access a critical file/directory. | Click Retry to install it again. |
| 50, P50 | Creative Cloud desktop app failed to install. | See Error code 2 or 50: Creative Cloud desktop app update failed. |
| 81, P81 | Another installer instance is running. | Wait for the installer instance to finish and try again. |
| 82, P82 | Adobe Application Manager is running. | Wait for the Adobe Application Manager to finish and try again. |
| 86, P86 | Another version of Creative Cloud desktop app is running. | Quit the Creative Cloud desktop app and try again. |
| 87, P87 | Another installer instance is running. | Wait for the installer instance to finish and try again. |
| 101, C101 | Unable to install the product. | Click Retry to download and install it again. |
| 102, C102 | Unable to install the product. | Click Retry to download and install it again. |
| 103, C103 | Unable to install the product. | Click Retry to download and install it again. |
| 105, C105 | Unable to install/uninstall the product | Click Retry to install/uninstall again. For more information, see Unable to install Adobe apps | Error 105. |
| 106, C106 | Unable to install the product. | Click Retry to download and install it again. |
| 107, C107 | The download is damaged. | Click Retry to download and install it again. |
| 108, C108 | Another installer instance is running. | Wait for the installer instance to finish and try again. |
| 109, C109 | Unable to install the product. | Click Retry to download and install it again. |
| 110, C110 | Unable to install the product. | Click Retry to download and install it again. |
| 113, C113 | Unable to reach Adobe servers. | Check your Internet connectivity and firewall settings, and then try again. For more information, see Resolve connection errors. |
| 114, C114 | Unable to extract files. | Click Retry to download and install it again. |
| 115, C115 | The download is damaged. | Click Retry to download and install it again. |
| 116, C116 | The download is damaged. | Try disabling the antivirus software on your system. |
| 117, C117 | Network connectivity or stability issues. | For more information, see Fatal Error 117 occurred while download. |
| 119, C119 | Server not responding. | Check your Internet connectivity and firewall settings, and then try again. For more information, see Resolve connection errors. |
| 120, C120 | Insufficient disk space. | Free some space and click Retry. |
| 121, C121 | Error writing to the temporary file location. | Fix permissions for the temporary location. |
| 122, C122 | Unable to reach Adobe servers. | Check your Internet connectivity and firewall settings, and then try again. For more information, see Resolve connection errors. |
| 123, C123 | Incorrect permission on the /tmp folder | See Installation failed | Exit Code 123. |
| 124, C124 | Unable to reach Adobe servers. | Check your Internet connectivity and firewall settings, and then try again. For more information, see Resolve connection errors. |
| 125, C125 | Unable to reach Adobe servers. | Check your Internet connectivity and firewall settings, and then try again. For more information, see Resolve connection errors. |
| 126, C126 | The download is damaged. | Click Retry to download and install it again. |
| 127, C127 | Unable to extract files. | Do the following:
|
| 128, C128 | The download is damaged. | Click Retry to download and install it again. |
| 130, C130 | Unable to install the product. | Uninstall the product, that you are trying to install, using the Creative Cloud Cleaner Tool and then try installing the product again. |
| 132, C132 | Unable to install the product in the root directory. | Select another install location in the preferences and try again. |
| 133, C133 | Insufficient disk space. | Free some space and try again. |
| 135, C135 | Unable to uninstall the product. | Click Retry to uninstall |
| 136, C136 | Unable to install the product. | Click Retry to download and install it again. |
| 137, C137 | Unable to install the product. | Click Retry to download and install it again. |
| 138, C138 | The system is low on memory. | Restart the system and try the installation again. |
| 139, C139 | The download is damaged. | Click Retry to download and install it again. |
| 140, C140 | Unable to install the product in the selected location due to permission issues. | Select another install location in the preferences and try again. |
| 141, C141 | Unable to install the product. | Click Retry to download and install it again. |
| 142, C142 | Unable to install the product. | Click Retry to download and install it again. |
| 143, C143 | The download is damaged. | Click Retry to download and install it again. |
| 144, C144 | The download is damaged. | Click Retry to download and install it again. |
| 145, C145 | File exists at the install path. | Rename/delete the file and then try again. To get information about the file, see More information. |
| 146, C146 | Unable to move the file. | See Error Code 146 while installing Creative Cloud apps. |
| 147, C147 | Unable to copy the file. | Check permissions and then try again. To get information about the path, see More information. |
| 149, C149 | Unable to delete the directory. | Rename/delete the directory and try again. To get information about the directory, see More information. |
| 150, C150 | Unable to delete the file. | Rename/delete the file and try again. To get information about the file, see More information. |
| 151, C151 | Unable to create the symbolic link. | Click Retry to download and install it again. For Windows 10, disable Controlled folder access in Windows Security. |
| 152, C152 | Unable to delete the symbolic link. | Check permissions and try again. To get information about the file, see More information. |
| 153, C153 | Unable to get permissions to a file or folder on macOS. | Check permissions and try again. To get the information about the file or folder, see More information. |
| 156, C156 | Unable to create the symbolic link. | Click Retry to download and install it again. For Windows 10, disable Controlled folder access in Windows Security. |
| 157, C157 | Unable to delete the symbolic link. | Check permissions and try again. To get information about the file, see More information. |
| 160, C160 | Unable to create registry key. | Check permissions and try again. To get information about the registry key, see More information. |
| 171, C171 | Unable to install the product. | Click Retry to download and install it again. |
| 176, C176 | Unable to install on a network drive. | Select another install location in the preferences and try again. |
| 177, C177 | The installation path selected is too long. | Select another install location in the preferences and try again. |
| 178, C178 | The installation path contains invalid characters. | Select another install location in the preferences and try again. |
| 179, C179 | The installation path seems invalid. | Select another install location in the preferences and try again. |
| 180, C180 | The installation language seems invalid. | Select another install language in the preferences and try the installation again. For more information, see Change the language setting of your Creative Cloud apps. |
| 181, C181 | The installation path seems invalid. | Select another install location in the preferences and try again. |
| 182, C182 | The created package does not contain the package to be installed. | Create the package again and then try to install. |
| 183, C183 | Unable to install the product. | Click Retry to download and install it again. |
| 184, C184 | File locked by another process | Restart the system and try the installation again. |
| 188, C188 | The version of the Adobe Creative Cloud desktop app installed on your system is not compatible with the installer. | Download the latest version of the Adobe Creative Cloud desktop app and try again. |
| 189, C189 | Insufficient disk space. | Free some space and try again. |
| 190, C190 | System requirements not met. | Upgrade your system to minimum system requirements required for installing the application. For more information, see System requirements | Creative Cloud. |
| 191, C191 | Unable to install the product. | Enable Windows firewall. Click Retry to download and install it again. |
| 192, C192 | A newer version of the application is already installed. | Uninstall the version installed on your system and try again. |
| 193, C193 | Installation cannot proceed. | Cannot install 64-bit version of the application on a 32-bit machine. |
| 194, C194 | Installation cannot proceed as there are multiple users logged-in to this system. | Log off these users from the system and try again. |
| 195, C195 | System requirements not met. | Upgrade your system to minimum system requirements required for installing the application. For more information, see System requirements | Creative Cloud. |
| 196, C196 | Unable to install the product. | Click Retry to download and install it again. |
| 201, P201 | There is a problem with the download process. | See Network and connectivity issues. |
| 205, P205 | There is a problem with the downloaded file. | See Network and connectivity issues. |
| 206, P206 | Network connection is unavailable or server is unreachable. | See Network and connectivity issues. |
| 207, P207 | There is no response from the server. | See Network and connectivity issues. |
| 208, P208 | There is a problem with the download due to limited disk space. | Free some space and try again. |
| 209, P209 | You do not have permission to download file on this system. | Check permissions and try again. |
| 301, C301 | Unable to install the product. | Click Retry to download and install it again. |
| 303, C303 | Unable to install the product. | Click Retry to download and install it again. |
| 304, C304 | The installation is no longer functional. | Download the latest version of the Adobe Creative Cloud desktop app and try again. |
| 305, C305 | Unable to install the product | Click Retry to download and install it again. |
| 404, C404 | Required OS component is missing. | See Error: api-ms-win-crt-runtime-l1-1-0.dll is missing. |
Find your error code in the error message or in the installer logs.
Jan 17, 2019 - Learn how to resolve a failed installation of Adobe Creative Cloud desktop app. How to fix the 'Creative Cloud desktop app failed to install' error. Creative Cloud download and install issues Update Creative Cloud apps.
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When you click the More Information link in the error message, you get the error code that the Creative Cloud for desktop app uses to identify the problem. You can also see other important information, such as the path of the filename affected or the registry value.
An example of details that the More Information link provides.
Search for the Install.log file at the following location:
- Windows 7, 8, and 10 (64 bit): C:Program Files (x86)Common FilesAdobeInstallers
- Windows 7, 8, and 10 (32 bit): C:Program FilesCommon FilesAdobeInstallers
- Mac OS: /Library/logs/Adobe/Installers/
For information on additional install error codes, see Installation error codes and messages.
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Adobe Creative Cloud App Download
Learn what to do when Adobe Creative Cloud desktop app fails to install or update.
Why did Creative Cloud desktop app fail to install or update?
Might and magic 8 download. The Creative Cloud desktop app can fail to install or update due to one or both of the following issues:
- Your Creative Cloud or Creative Suite applications have become corrupted.
- Your machine is unable to connect to Adobe servers.
Download torrent movie a fei zheng chuan 1990 song. Try the solutions below if you receive any of the following error messages or codes when installing or updating the Creative Cloud desktop app:
Adobe Creative Cloud Download Error
- Creative Cloud desktop failed to install
- Creative Cloud desktop failed to update
- Error code 1
- Error code P1
- Error code 50
- Error code P50
- Error code 1001
- Error code 1002
How to fix the 'Creative Cloud desktop app failed to install' error
Try the following solutions in order. Stop once you're able to successfully install the Creative Cloud desktop app.
Uninstall the Creative Cloud desktop app, and then reinstall it.
See Uninstall the Creative Cloud desktop app on Windows.
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See Uninstall the Creative Cloud desktop app on Mac.
Download and install Creative Cloud desktop app. For more information, see Download Creative Cloud desktop app.
Run the Adobe Creative Cloud Cleaner Tool.
Run the Creative Cloud Cleaner Tool to remove the current installation of the Creative Cloud desktop app. See Run the Creative Cloud Cleaner Tool.
In the Creative Cloud Cleaner Tool, choose option 3: CC Apps, Creative Cloud & CS6 Products. Then, choose option 1: Adobe Creative Cloud Desktop.
- Program Files (x86)Common FilesAdobeOOBE
- UsersAppDataLocalAdobeOOBE
Download and reinstall Creative Cloud desktop app.
Reinstall Creative Cloud desktop app using an administrator account.
Create a new local user account with administrator privileges, and log in using that account. Then download and reinstall the Creative Cloud desktop app.
Adobe Creative Cloud Download Error 50
Adobe Install Error P201
- Windows 10: See Create a local user account in Windows 10.
- Windows 8: See Create a user account.
- Windows 7: See Create a user account.
- macOS: See Set up users, guests, and groups on your Mac.
Adobe Creative Cloud Download Error 50
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